Would you like happier freelancers? Is payment taking too much time?
ProZ*Pay has been built for you. Offer more options, on your terms, and help your freelancers keep more:
Be sure to note who is responsible for paying the transfer fees.
When fees are paid by the outsourcer, a convenience fee is added to the invoice to cover fees for making payments. Business members pay 3%, professional members 5% and others 7% to make payments.
What is ProZ*Pay?
A payment service for LSPs
Who can use ProZ*Pay?
Any outsourcer can use ProZ*Pay. ProZ.com business members with Blue Board ratings of 4.2 or higher are also eligible for payee to withdraw funds ahead of the due date.
What is the process for paying?
A custom payment link is available for profiles at ProZ.com. This may be started from a custom link, from the Send payment link in any ProZ.com profile or linked from an invoice.
To setup multiple payments, identify the freelancers to be paid and amount payable to each. On submission, ProZ.com will coordinate payment methods with the freelancers and invoice for settlement (bank transfer, PayPal, etc.) with your business.
What do freelancers need to do?
Freelancers should add payment preferences through their profile to start the ProZ*Pay setup. This is done once, for all LSPs, and may be updated by the freelancer at any time.
How can I check the status of payments?
An administrative dashboard shows the status of each payment. ProZ.com also offers personalized service for request on information for those using ProZ*Pay.
What methods are used to make the payment to freelancers?
The payment method used in each case selected depends on fees and freelancer preference. Bank transfers and PayPal are the primary payment methods. Personal requests for other payment methods may be accommodated.
Can payments be setup using a spreadsheet?
Yes. A spreadsheet may be uploaded using the CSV form. Personal support is to create this upload also available.
What fees does ProZ.com charge for this service?
When fees are paid by the outsourcer, a service fee is added to the invoice to cover fees for making payments. Business members pay 3%, professional members 5%, and non-members pay 7% to make payments. There are also fees for funding payments with credit cards, PayPal, etc. Please note fees are subject to change.
How does this help freelancers earn more?
Language professionals choose the payment method that is in their best interests based on their personal situation.
Are all professionals eligible for payment via ProZ*Pay?
Payment to professionals in Belarus, Congo (Kinshasa), Cuba, Eritrea, Ethiopia, Iran, Iraq, Ivory Coast, Lebanon, Liberia, Libya, Myanmar (Burma), North Korea, Somalia, Sudan, Syria, Venezuela, Yemen and Zimbabwe is not allowed at this time.