Once upon a time there were two translators, Jelena and Jakov. They decided to set up a boutique translation agency and named it Verbosari. Their goal was to provide a unique experience to clients requiring services in translation and localisation fields.
At the beginning, our workflow was quite small since we had just a few clients. However, during the years, our reputation grew owing to our unique professional approach and impeccable quality of our work. It started to reflect in the growth of our business and we needed to do something to boost our efficiency and facilitate the whole process for our clients. We wanted to offer them a unique personalized approach by giving them full monitoring of the process, from the price quote to the final translation. The process is completely transparent and based on 5 steps: direct contact with the translator, a single PM, a personalized customer portal, involvement in the whole process and providing feedback.