For two decades, freelance translators and language companies have met at ProZ.com and often completed transactions with payments through PayPal. The two companies were founded around the same time and PayPal has made it easier for freelancers to receive money, fast.
In some places, however, government regulations do not allow receipt of funds via PayPal. This adds complication for the language company in its payment processes and makes it difficult on the freelancer.
Crowdin, a cloud-based localization management solution that speeds up and automates localization, has integrated with the ProZ.com API and added three new apps to its store that can enhance the experience of its users. Managers and translators can benefit from these additions to search multiple glossaries, hire freelancers, and make payments.
When outsourcers and service providers connect via ProZ.com, neither side is charged any commissions or fees. However, to make payments for work provided there is always a cost to getting money from one party to another. They are commonly referred to as payment processing fees.
So who pays these fees?
Freelancers are looking for the best way to get paid. ProZ*Pay has been built for the language community to speed up payments, make language companies more efficient on payouts and help freelancers keep more money.
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You have completed the work for your client. All aspects of the project have been submitted as requested. You have sent an invoice for your services. However, the client has not started your payout from the work. Why not?
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When agreeing to work with a client, it is important to discuss or understand the employer's process for sending out payroll. Is there one unified method or outside service used for sending payments? Are there multiple ways to receive your money? Can this company pay you in your country?
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Your business opportunities require the services of language professionals across many languages from many different countries. Features exist at ProZ.com and other freelancer platforms for you and your vendor managers to quickly recruit many freelancers for your job in translation, interpreting, subtitling, transcription and more. Your project managers may deploy these tools to recruit talent to complete the work.
How will you pay this crowd of freelancers?
As a freelancer, one of the most joyous parts of the month is getting paid. However, when you work for yourself, it can get a little more complicated than just cashing a monthly check. Here are our strategies for how and when to get paid as a freelancer as well as how to set payment terms.
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Over at the Translators and Interpreters (ProZ.com) Facebook Group, there are a series of weekly posts introducing you to the people behind ProZ.com. Some of them you may have come across, while others have remained in the shadows… until now! In the weeks and months ahead, we’ll get to know all of them in turn. This is our 21st profile.
This post is Part 2 of a two-part guide on how to deal with non-payment issues.
If you haven't read it yet, find Part 1 here.
Carlos Rocha de la Rosa is an expert Spanish interpreter/translator who resides in the Dominican Republic. He has been a top performing interpreter for on-demand interpreting assignments via ProZ.com's partnership with Boostlingo. As part of the interpreter network, he receives payments from the ProZ*Pay platform.
He took a few minutes to answer some questions, and show us the ultimate remote interpreter home office.
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Do you find that when you try to pay a freelancer with PayPal, they can't accept it? ProZ*Pay offers you the option to fund your payment with PayPal while the recipient receives payment in the way they prefer.
Funding an individual payment with PayPal can be completed immediately through ProZ*Pay.
The ProZ.com Blue Board has been an important risk management tool for language service providers since 2001. It provides language professionals a place to give feedback on the likelihood of working again with an outsourcer.
Most entries highlight positive relationships. ProZ.com is a place where companies and language service providers meet and engage in good-faith transactions.
It is also a place to report negatively when payment has not been received. Cases of non-payment are taken seriously at ProZ.com.
When non-payment reports are made, outsourcers now see a link to ProZ*Pay where a payment may be made immediately.
The ProZ.com invoicing tool helps translators manage their invoicing and payments.
A number of small improvements have been made to the invoicing tool, based on requests from ProZ.com members.
